Contact

If you have a question about a product, an order, or whether something suits your skin, we'd rather you asked than guessed. Send us a message and we'll help.

The quickest way to reach us is by email through our contact tage.

We aim to reply 14. If your message is about an existing order, please include your order number — it saves us a round of emails.

If you're pregnant, breastfeeding, using prescription skincare, or have a diagnosed skin condition, we're happy to tell you exactly what's in a product and how it's typically used — but we can't advise on whether it's right for you personally. That's a conversation for your GP, dermatologist or prescriber, who knows your history.

We always recommend patch testing a new product on a small area before applying it more widely.